Dollar General Reviews
Dollar General Customer Reviews (12)
- Most recent
- Oldest
Dollar General Customer’s Q&A
Dollar General FAQs
What are the most popular brands on Dollar General?
Dollar General sells an assortment of the most popular brands at competitively low prices. Some of the world's most trusted brands found in their stores include Coca Cola, PepsiCo/Frito-Lay, General Mills, Hershey, J.M. Smucker, Kraft, Mars, Nestlé, Procter & Gamble, and Unilever. They also carry top-notch brands like Sterilite, Ziploc, and TrueLiving. Dollar General's private label brands are also popular among customers..
About dollargeneral.com Prices and Cost?
Dollar General offers a variety of products at competitive prices. The store provides a convenient and contactless shopping experience with DG Pickup. Customers can order in the DG App, receive an Order Ready email, and collect their order from the in-store Pickup shelves. Customers are encouraged to add DG Digital Coupons as they shop for instant savings. Dollar General also sells individual and bulk gift cards. For bulk gift card purchases, customers can contact the DG Charged Sales team. Dollar General offers three different FedEx shipping service levels, with costs varying based on the service level and location of the shipping address. The store guarantees 100% satisfaction with their DG Brands, which include a range of products from snacks and health and beauty aids to clothing and cleaning supplies. However, specific prices for individual items are not provided on the website..
Can I return items to Dollar General?
Yes, items purchased from Dollar General can be returned. If a customer is not satisfied with an item, it may be returned within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling, and other charges. The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts, and accessories to ensure credit. All returns will require a return authorization number. Please note that all return shipping charges must be prepaid. Items ordered on www.dollargeneral.com cannot be returned to a retail store. The refund will be issued in the same form of payment originally used for the purchase, within 30 days of receiving the returned order. Credit for gift returns will be issued to the original purchaser. The return shipping cost will be refunded if the return is a result of a manufacturing defect or shipping error.
About dollargeneral.com Popular Products and Services?
"Dollargeneral.com" offers a variety of products and services. One of the popular services is myDG, which provides several benefits such as Cash Back, Digital Coupons, Personalized Offers, Birthday Offer, and Sneak Peeks. Users can clip, shop, and save on hundreds of offers each week. The service also provides early access to new items and deals. Another service is DG Pickup, which allows customers to order in the DG App and pick up in store. This service offers convenience and contactless shopping. The best seller categories for this service include Laundry, Personal Care, and Food & Drink. Additionally, Dollar General sells individual and bulk gift cards.
About dollargeneral.com Payment Method?
"Dollargeneral.com" accepts various payment methods. For in-store purchases, the accepted forms of payment include Cash, Apple, Google, and Samsung Pay contactless payment methods, Contactless Debit and Credit cards, Debit cards - pin and pinless, Credit cards (Visa, Mastercard, Discover, American Express, China Union Pay (CUP), Japan Credit Bank (JCB)) - pin and pinless. For online orders, all major credit and debit cards are accepted. The charges against your credit/debit card will be reversed if the order is cancelled. Additionally, the website offers a Cash Back program where users can earn Cash Back on future in-store purchases by clipping Cash Back offers with the DG app and shopping eligible items. The earned Cash Back can be used for future purchases.
How do I cancel an order on dollargeneral.com?
To cancel an order on dollargeneral.com, one can do so within 30 minutes of placing it. The order details page, accessible from the confirmation email or the account for signed in customers, will have a "Cancel order" button if this option is still available. If the order is not cancelled within this time frame, it will be processed for shipping and cannot be cancelled thereafter.
dollargeneral.com Return Policy?
Dollar General has a return policy that allows customers to return items within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling, and other charges. The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts, and accessories to ensure credit. All returns will require a return authorization number. It's recommended that customers use UPS or Insured Parcel Post for their return. Customers can expect a refund in the same form of payment originally used for the purchase, within 30 days of receiving the returned order. Items ordered on www.dollargeneral.com cannot be returned to a retail store.
As for the shipping policy, Dollar General offers shipping to the 48 contiguous United States and Alaska. International shipping (including Puerto Rico and Guam) is not offered at this time. Orders are shipped within 1-2 business days upon receipt. Multiple FedEx shipping service levels are available, with transit times and cost varying by selection..